Only re-enter after the fire department says it's safe. Contact your insurer, document damage, and avoid running HVAC until it's inspected so soot isn't spread. The American Red Cross has a recovery checklist.
Frequently asked questions
Can smoke odor be removed?
Often, but it depends on the materials and extent. A restoration contractor can assess it.
After the fire department leaves
- Do not re-enter until the fire department says the home is safe.
- Ask whether utilities need to stay off, and who restores them.
- Photograph every room, including smoke staining on ceilings and soot on belongings.
- Call your insurer and ask about temporary housing and emergency board-up.
- Keep receipts for hotels, meals, and supplies.
Why smoke and soot spread
Smoke travels through HVAC ducts, attics, and wall cavities, so rooms far from a small kitchen fire can still smell or show soot. Water used to put out a fire can also soak drywall and flooring. A restoration contractor may need to handle both smoke cleaning and drying.
What not to do
- Do not run the HVAC system until ducts are checked; it can spread soot.
- Do not wipe soot off walls or upholstery with household cleaners, which can smear it.
- Do not eat food exposed to heat, smoke, or soot.
See our smoke odor guide.
Common questions
Can smoke odor be removed?
Often, with cleaning of surfaces, contents, and ducts. Ask a contractor how they will treat odor and how they confirm it is gone.
Who pays for fire cleanup?
Many homeowners policies cover fire damage. Ask your insurer about your coverage and the claim process.
Need a restoration contractor in Tucson?
Tell us what happened and we'll refer you to an independent contractor.