Standing water and soaked carpet pad hold moisture that can lead to odor and mold. A water removal contractor can extract the water, decide whether pad or carpet can be saved, and dry the subfloor.
What to do right now
- Stop the source if it is safe: shut off the main water valve or the fixture supply.
- Keep away from outlets and appliances in wet areas; switch off the breaker only if you can reach the panel without standing in water.
- Photograph and video the damage before moving anything, for your insurer.
- Move valuables, rugs and electronics off wet floors.
- Call your insurer, then call us for a referral.
Drying fast matters: the EPA advises drying wet materials within 24–48 hours to help prevent mold.
What a restoration contractor typically does
- Inspects the damage and finds the moisture source.
- Removes standing water.
- Dries the structure with air movers and dehumidifiers and checks moisture readings.
- Cleans and sanitizes affected materials.
- Checks for mold and handles removal if needed.
- Repairs or replaces damaged drywall, flooring and trim.
Scope, timing and price are set by the contractor you choose. Ask for a written estimate and verify their license at roc.az.gov.
Get a referral
Four fields. We'll call you back and refer you to an independent contractor.
Frequently asked questions
Can wet carpet be saved?
Sometimes, depending on the water source and how long it sat. The contractor will advise.
Should I use a shop vac?
For small clean-water spills it can help. Avoid it with sewage and keep cords away from water.
Related help
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