Safety first: if there is fire, gas smell, or electrical risk near water, leave and call 911 or your utility first.
Checklist
- Look up the license on the Arizona Registrar of Contractors site, roc.az.gov, and review complaint history.
- Ask for proof of liability insurance and workers' compensation if they have employees.
- Ask about training or certifications for water, mold, or fire work.
- Get a written estimate with scope, drying plan, and how changes are handled.
- Ask how they document moisture readings and drying progress.
- Understand payment terms; be cautious of large upfront payments.
Red flags
- Pressure to sign immediately.
- Unwilling to provide a license number.
- Vague estimates without scope.
- Asking you to sign documents you do not understand.
After the job
Ask for final moisture readings, photos, and invoices. Keep them with your insurance records.
Frequently asked questions
Do restoration contractors need a license in Arizona?
Many kinds of construction and repair work require an ROC license. Check the contractor and the license class on roc.az.gov.
How many estimates should I get?
When time allows, more than one helps you compare scope and price.
More guides
- Water damage: what to do in the first 24 hours
- Water heater leaking? Limit the damage
- Swamp cooler leaks and mold
- Monsoon prep checklist for Tucson homes
- Water damage insurance claim tips
- Slab leak signs in Tucson homes
- Mold after a leak: what to know
- Roof leak or plumbing leak?
- Preventing burst pipes during a Tucson freeze
- Smoke odor and soot after a small fire
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